Rude horrible guy (small, Asian) at the gates today didnt catch his name but it was around 4pm today. Doesnt know how to speak to passengers who are travelling and how to talk in the correct manner/tone
Ten out of ten for Abdul and Fred on the gates today. They helped me and were absolute gentlemen.Always ready to return a smile the Hatfield crew are to be commended
Fast service, the staff are polite and professional and helpful!!
Customer service is horrible. If an order is not right you fix the problem when said customer is driving 30 minutes or more too get to your business.
ticket office never open machines mostly taped up only good thing some nice ticket ollectors there sometimes who are able to sell tickets if not your asked lots of queations on arrivi g at youf destination why no ticket .Actually kings Cross now k ow most of us now as co.ming from hatfield and know tbe situation. went to stevenage the other day to meet friends asked for ticket and explained i got train from hatfield they just laughed and said the station ruled itself they was a wasteof space hhhhh agrees Appauling that its known as that ..Get a grip Hatfield station get machines that work get some reliable ticket office staff ....!!!!!
Hatfield is a UK Transit Station based in Hatfield, East of England. Hatfield is located at Hatfield Rail Crash Memorial, Great North Rd, St Albans, Hatfield AL9 5AB, UK.
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