An affordable guest house room was clean warm and smells nice great improvements at the property compared to the last time overall I had a good stay here
As I lay here in the freezing cold room blinded by the bright light from out yonder with only a napkin of a curtain to shield my eyes. With no TV and the WiFi not strong enough to reach my room the only companion I have is half a cup of tea left by a previous guest and a tiny fan heater preventing hypothermia. Hopefully I make it through the night but we shall see. Wish me luck.
Room was dirty and smelly. No staff around to speak to. Had to leave immediately I arrived to find alternative accommodation.
Cant even give 1 star. But is not letting the post without giving 1starOn the check in day I have to wait for the room key 4 hour after 4hour owner have arranged the key , some carpenters comes with the key and says he was holding the key because owner havent paid for changing the locks.when I have looked in the room it was really messy no bed sheets no curtains and no heating in the building.I have booked N suites but unfortunately there is no non suites available because the previous guest wasnt checked out . So I didnt want to staying in hotel so owner have said we will Ive you full refund and she offered 2nights free stay because is not leaving standards I refuse. Still waiting for refund no reply over the phone some lady answers phone always with no answer and says I can only take massages.Owner is mysterious
Depite being cheap, it still wasn't worth the money; when booking the property, we were told that we wouldn't be charged until we arrived at the property as we wanted to pay with cash. However, less than a day later, the money was removed from my bank account. When we arrived at the property, I found that the code I'd been given for my postal box to retrieve my keys, was only three digits instead of the required four. I had to call up to get someone to answer the door. We were then taken to a room which was completely different to the room I'd been assigned to in the email I'd received. I was informed that the room had just been tended to, but it was lacking tea/the supplies which I'd requested in advance. It was tidy, but to call it clean would be an overstatement. There were stains on the wall and damp around the windows. Our bedding wasn't terrible. I can only describe the pillow as a tea towel wrapped in a napkin. That being said, the mattress was comfortable. There was a hole in the window that I could see straight through to outside, and one of the sliding doors in our room wouldn't even close properly. Most of the plug sockets in the room didn't actually work. The lights are also too dim to see properly and the fan heater, which was the only source of heating, only blew cold air. The walls and floors are so thin that you can hear most of the other people in the building, and doors are constantly slamming shut. To top it all off, the shower came through cold the next morning. I would never recommend this place to anyone.
British White House Suites is a UK Lodging based in Hatfield, East of England. British White House Suites is located at 5B West View, Hatfield AL10 0PJ, UK.
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