Recent experience with Yodel, supposed to deliver a parcel which I ordered through eBuyer on May 11.Package did not arrive (no doorbell rang, no phone call). Went online to see status: 'Sorry we missed you. We've left you a calling card 11 may 19:31' - whilst being in all day specifically to receive this parcel. Went to check my mailbox to see the calling card -> mailbox was empty (taken photo of this with timestamp roughly 15 minutes later than the status message). Next step: rearranging the delivery. Filled in the required information to reschedule the delivery on the website yodel/reschedule, but the page wouldn't continue after filling in all details and ticking the boxes. (Decided to refresh my cache, erase cookies and turn off any ad blockers -> still the same result).Tried to get in touch with chat service, but whenever refreshing the page it would continuously say that it would take 2 minutes for chat to become available due to high volumes.Downright dissapointing. Yodel is by far the worst delivery service I've experienced so far.-UPDATE SECOND DAY AND DELIVERY ATTEMPT-12 MayAgain, no parcel delivered. no call made by the driver (even when specifically request upon rescheduling, and confirmed by Yodel chat support). Same message: Sorry we missed you we've left a calling card at 12 may 17:59. Went again to check, no card was left -> even had CCTV footage checked and no driver or yodel anywhere in sight.Outrageously bad service, full of lies. Most unreliable delivery service i've experienced.
Yodel Depot is a UK Bus Station based in Hatfield, East of England. Yodel Depot is located at Hatfield AL10 9TQ, UK.
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